TERMS AND CONDITIONS (T AND C):

Effective date: 18.03.2026

1. Provider
   BURA TEC doo
   Put bilih stina 11
   23232 Nin
   Croatia
   Represented by: Stephan Kownatzki
   Phone: +385 99 401 1600
   E-mail: bok@buratec.eu

2. Scope
   These Terms and Conditions apply to the use of this website and to enquiries, quotations, and agreements initiated or concluded via this website, by e-mail, telephone, or WhatsApp. Any deviating terms of the customer shall apply only if we have agreed to them in writing.

3. Services and information on the website
   The content of this website is provided for information purposes. Product and service descriptions are generally non-binding and do not constitute a legally binding offer unless expressly stated as binding.

4. Enquiry, quotation, conclusion of contract
   (1) The customer’s enquiry is non-binding.
   (2) A contract is concluded only when we confirm an offer in text form (for example by e-mail) or when we start providing the service and the customer agrees to this.
   (3) Technical, design-related, and colour deviations within reasonable limits remain reserved.

5. Prices and payment terms
   Prices, any installation costs, delivery costs, and payment terms result from the individual offer or order confirmation. Unless otherwise agreed, invoices are due within the stated payment period without deduction.

6. Appointments, delivery, installation, customer cooperation
   (1) Dates and deadlines are binding only if confirmed in writing.
   (2) The customer ensures that all requirements for delivery or installation are met in good time (for example access, approval of measurements, contact person on site).
   (3) Delays caused by missing cooperation extend agreed deadlines appropriately.

7. Right of withdrawal for consumers
   If the customer is a consumer and the contract is concluded as a distance contract, a statutory right of withdrawal may apply. We will provide the withdrawal information as part of the specific contract conclusion, where applicable.

8. Warranty
   Statutory warranty rights apply. For business customers, the warranty may be regulated differently within the legally permissible scope in the offer or contract.

9. Liability
   (1) We are liable without limitation in cases of intent or gross negligence and in cases of injury to life, body, or health.
   (2) In cases of slight negligence, we are liable only for the breach of essential contractual obligations and limited to the typically foreseeable damage.
   (3) Otherwise, liability is excluded to the extent permitted by law.

10. Use of WhatsApp and external services
    If the customer uses WhatsApp or other external communication channels, communication takes place via third-party services. The terms and data protection policies of the respective provider also apply.

11. Copyright
    The content of this website (texts, images, graphics, layout) is protected by copyright. Any use beyond statutory limits requires our prior consent.

12. Data protection
    Information on the processing of personal data can be found in the Privacy Policy on this website.

13. Online shop (future)
    Currently, there is no direct online sale via this website. Once an online shop with shopping cart and payment function is activated, additional provisions for online orders will apply (for example conclusion of contract in the cart, shipping, payment, withdrawal, returns). These will be published on this page before the shop is activated and will enter into force only then.

14. Final provisions
    (1) The law of the Republic of Croatia shall apply. Mandatory consumer protection provisions of the country in which the consumer has their habitual residence remain unaffected.
    (2) If the customer is a merchant or business, the place of jurisdiction, where permissible, is the provider’s registered seat.
    (3) Should individual provisions be invalid, the validity of the remaining provisions shall remain unaffected.